FAQ
Answers before your first order.
Product, shipping and payment details should be clear before a buyer commits.
Are these solid gold products?
No. This collection focuses on fashion jewelry and gold-tone styles. Current material details are confirmed before an order.
Can I request current product photos?
Yes. Send the style ID and we will share the available photos, details and current availability.
How is shipping calculated?
Shipping depends on destination and order quantity. The method, estimate and cost are confirmed before payment.
Do you support Saudi buyers?
Yes. Saudi Arabia is the first market focus, with GCC inquiries also welcome.
How do I pay?
PayPal checkout is available after order confirmation. Email the style ID, quantity and destination first so the product total and shipping are confirmed before payment.
What if an item arrives damaged or incorrect?
Email within 48 hours of delivery with the style ID, packaging photo and clear item photos for review.
Can I change an order?
Contact us immediately. Changes are not guaranteed after preparation or dispatch begins.
Where can I read the full policies?
Use the Shipping & Returns, Privacy and Terms links in the footer.