Before payment
We confirm the style ID, quantity, delivery city, item total, shipping estimate and available delivery method.
Policy
Shipping & Returns
Last updated July 11, 2026. Written for practical clarity before and after an order.
Dispatch and tracking
When tracking is available, it is shared after dispatch. Timing can be affected by customs and local carriers.
Order changes
Contact us immediately if an order needs to change. Changes are not guaranteed after preparation or dispatch begins.
Damaged or incorrect items
Email within 48 hours of delivery with the style ID, packaging photo and clear item photos for review.
Return authorization
Do not send an item back without written authorization. The return address and available resolution are confirmed case by case.
Resolution
After review, an eligible issue may be resolved through replacement, partial refund or refund, depending on the order and evidence.